I've been in an accident - what now?

Start by reporting the following to your insurance carrier or our office:

• When the accident occurred
• Where the accident occurred (be as specific as possible)
• How the accident happened
• What kind of vehicle or vehicles were involved (including the year, make, and model)
• A description of the damage on each vehicle
• The names and contact information of people involved in the accident
• The extent of any injuries to people involved in the accident
• The names and contact information of anyone who witnessed the accident
• The name of the law enforcement agency that responded and the police report number, if police were contacted

I have damage to my property-what now?

Call your insurance carrier or our office and let us know:

• When the incident occurred
• A general description of what happened
• The location of the damaged property and what was damaged
• The condition of the home and if it is still livable
• If temporary repairs are needed
• If the fire or police department was contacted, which department responded and any report number.
• Your contact information and the best time to reach you

Do I need to protect my home from further damage?

Yes, once it is safe to do so, it is your responsibility to protect your property from further damage.

• Arrange for reasonable temporary repairs such as boarding up broken windows, covering the roof, and removing debris
• Keep a list of any temporary repairs you make to document the damage, and make sure to save your receipts
• If possible, place damaged items in a secure area where they can be inspected. If you are unsure about an item, include it with the damaged property
• If you have fire or smoke damage, do not try to clean the damaged items; Sometimes cleaning things without the proper equipment can cause more damage

When you have a claim, give us a call so we can let you know what to expect.